Get Support
Baylor is committed to providing support and assistance throughout campus for Ignite. Use the support resources below if you come across a question related to Ignite.
Ignite Teams
There are several teams specifically designed to assist employees with various functions in Ignite as well as Microsoft Teams User Groups. Learn more about these teams below.
- HCM Specialists
- Business Officers
- Department Approvers
- Labor Distribution Accountants
- Division Approvers
- University Research Administrators
Ignite's Guided Learning Tool
There are several tools to help you with most common Ignite questions:
Oracle Guided Learning is an additional resource to support a smooth experience within Ignite. It is an embedded tool inside the live application that gives you step by step guidance on necessary activities and tasks.
Ignite Service Desk
You can submit an Ignite Service Desk Request by following these instructions or by calling 254.710.2000.
LinkedIn Learning
Baylor is a proud partner with LinkedIn Learning, bringing it's faculty, staff and students access to the LinkedIn Learning library of online training containing over 16,000 courses covering a wide range of technical, business, software and creative topics.